Contact Information

At Zilhan, we value our customers and are committed to providing helpful support throughout your shopping experience. Whether you have questions about our products, need assistance with an order, or would like help with shipping, returns, or refunds, our customer service team is here to assist you.

Please contact us using the information below.

Customer Service

Email: service@zilhan.com

Phone: +1 9207608268

Website: https://zilhan.com/

For faster assistance, please include your order number when contacting us about an existing order. If you are reporting a damaged product, an incorrect item, or a delivery issue, please include a brief description of the problem and relevant photos when available.

Business Information

Website Operator:
Changsha Binghezi Consulting Services Co., Ltd.

Business License Entity:
Changsha Binghezi Consulting Services Co., Ltd.

Registered Address:
Room 366, Buildings 1-4, 1-6 and 1-8,
Jinqiao Market Cluster, Huangjinyuan Subdistrict,
Xiangjiang New Area, Changsha, Hunan, China

How We Can Help

Our customer service team can assist with:

• Product information and product-related questions.

• Order status and order-related inquiries.

• Shipping and delivery tracking.

• Returns, exchanges, and refund requests.

• Damaged, defective, or incorrectly delivered products.

• General questions about our website and shopping policies.

For information about delivery estimates, please review our Shipping Policy. For return eligibility, shipping cost responsibilities, and refund processing times, please review our Return & Refund Policy.

Our Commitment

We aim to provide clear information, responsive communication, and practical assistance when questions arise. Thank you for choosing Zilhan and for giving us the opportunity to support your shopping experience.

Zilhan — Seasonal Décor for a More Magical Home.